Helicopter flights can be an unforgettable experience, whether for sightseeing, transfers, or business travel. But not every operator follows the same standards of safety and legality. Around the world, “grey charter” flights and questionable practices continue to put passengers at unnecessary risk.

So how can a passenger, who isn’t an aviation expert, spot red flags before stepping onboard?

1. Administrative and Legal Red Flags

Legitimate operators hold an Air Operator Certificate (AOC) issued by the national aviation authority. This proves they meet strict safety, training, and maintenance standards.
Be suspicious if:

  • The operator cannot provide an AOC number when asked.
  • Payments are requested in cash only or without a proper invoice.
  • Flights are promoted as “cost sharing” but clearly operate like commercial charter.
  • You are not given a contract, ticket, or terms of carriage before flying.

2. Operational and Safety Concerns

A professional operator always puts safety first, and that shows in how flights are prepared.
Be suspicious if:

  • The pilot avoids introducing themselves or looks unprofessional (no ID, evasive answers about the flight).
  • Embarkation and disembarkation take place while the rotor blades are turning, without ground personnel present or even worse with no pilot on the controls.
  • No safety briefing is given (seatbelts, doors, emergency exits, life vests, etc.).
  • Passenger and baggage weights are not checked for performance calculations.
  • The helicopter lacks mandatory equipment (life vests for water flights, first aid kit, fire extinguisher).

3. Booking and Communication Warning Signs

Even before you arrive at the helipad, you can often spot risks.
Be suspicious if:

  • Prices are significantly lower than other operators in the same region.
  • The company has no clear identity (only a mobile number, no office, no proper website).
  • You are pressured to pay quickly without clear terms or receipts.

A Simple Rule of Thumb

If something feels rushed, unprofessional, or secretive then ask questions. A trustworthy operator will gladly provide proof of certification, safety standards, and procedures. A questionable one will avoid giving straight answers.